MINSK, 10 June (BelTA) – Effective work with the population is an indicator of the competency of municipal authorities. Belarus President Aleksandr Lukashenko made the statement during the national seminar-conference held on 10 June to discuss new methods and forms of public communication at the grassroots level, BelTA has learned.
Aleksandr Lukashenko said: “You know that effective work with the population is an indicator of the competency of top officials of oblast administrations, district administrations, and individual enterprises. And complaints are an indicator of our shortcomings. Ideally there should be no complaints. Certainly, it is next to impossible to achieve that but we should endeavor to do it. That's what I wanted to say about work with people's complaints and queries.”
Aleksandr Lukashenko described information and communication work as another significant aspect of the work of civil servants. “We understand how important it is today to wisely use all opportunities, including those provided by digital resources, how important it is to establish interaction with mass media. We see how information is spread in the blink of an eye, most blatant fakes at times, thus creating the foundation for social fallout. We see how important it is to promptly respond to leaks, explain the decisions that have been made to people, and involve them in the government process, adequately respond to creative initiatives originating from the people,” he said.
In his words, all of those are not new issues, close attention was always paid to them. “But some aspects may have been underestimated. Technically all the decisions made in the early years of sovereign Belarus still hold true. Only we have changed. The society has reached a new level of intellectual and technological development. Things that were novelties a quarter of a century ago are now part of the daily routine,” the Belarusian leader stated.
Aleksandr Lukashenko remarked that time has come to analyze the work that had been done and possibly adjust some approaches. “If there are methods you believe are outdated, nothing prevents you from abandoning them. If you are ready to suggest more progressive mechanisms of interaction between the power vertical and the population, let's discuss it and make decisions right away,” he added.