ORSHA, 18 April (BelTA) – The way the authorities handle public complaints and appeals shapes public attitudes towards the government and the country, therefore it is necessary to be responsive to people's needs, Head of the Belarus President Administration Natalya Kochanova told reporters as she received members of the public in Orsha on 17 April, BelTA has learned.
Over 30 people registered for the meeting, among them were residents of Orsha District, Vitebsk, Novopolotsk, Vitebsk District and Lepel District. “The majority of issues raised during the meeting should have been resolved on the ground. People voiced complaints of local authorities and company chiefs. There were incidents where people's appeals were processed only partially. The way the authorities handle public complaints and appeals shapes public attitudes towards the government, officials and the country in general, therefore it is necessary to treat these appeals in the most earnest and attentive way, because it affects people's lives,” Natalia Kochanova said.
The issues raised during the meeting dealt with housing and land ownership, the work of housing and utilities services, child support enforcement, employment and road construction.More about Society